The transition to a new ERP/ TMS system – how high do you set the bar?

7. Jan. 2025 | Article

 

Many organizations around the world are considering switching to a new ERP/ TMS system sometime during the upcoming 12-24 months. Some of them will opt for an upgrade to a cloud solution with their current vendor. Others will opt to put their faith in a new vendor and a different solution. Whichever way you go, the relevant question remains what you are trying to achieve with this step. Are you going for a’ lift and shift’ approach? (also known as ‘putting old wine in new bottles’) – or is your goal to modernize your business processes, refocus on the customer in everything you do, and raise your team’s whole game? In other words: How high do you set the bar? – and how eager are you to build a bridge to the cloud and reach new highs and horizons?

Defining long-term goals

These days, it is a generally accepted assumption that IT is a facilitator. It can help your organization become faster, more flexible and more resilient. But, of course, that does not happen by itself! The way in which you will use the new system and the benefits derived from it, that you and your customers will experience, are all closely tied to the choices you make prior to the implementation. What do you want to achieve? Some organizations will be happy if they simply succeed in modernizing their IT tools. They may choose to migrate from an on-premise system to a cloud solution. And they may take out their outdated operating processes, their old data, their old reports, and their outmoded way of thinking about customers – without really changing much of anything at all.

The question here is: Should you be satisfied with this approach? After all, what you will be doing in this scenario is simply continuing your company’s legacy with blinders on, while the world is ablaze with change!

Involvement of top management

If you start by defining your business objectives before you make decisions about cloud migration or full replacement, we are confident that you will take a different track. And make no mistake: These are not technical objectives, but business objectives we are talking about. Naturally, this is an activity in which top management has to be fully involved. Yes, has to be! Because it is all about the future of your company.

Be ambitious

You cannot afford to be timid or hold back at all! Strive to be, say, the most customer-oriented company in your industry. Or the winner of the digital transformation. Raising the bar and reaching for the sky will make your project a good bit more challenging – that is for certain! But on the other hand, it can also unchain an amazing amount of energy and good ideas within your team. Much more important still is that achieving ambitious goals will make your company great – much greater than if you choose to just keep doing what you have always been doing.

So, the question remains: How high are you going to set the bar? – or, in other words: Are you building a bridge to the cloud?

For more information

Inspired by the needs of entrepreneurs within transport and logistics, Go4TMS was conceived as a new, innovative all-encompassing solution based on Microsoft Dynamics 365 Business Central, formerly known as Microsoft Dynamics NAV.