Stronger customer relationships thanks to the Go4TMS customer portal
Trust, transparency, and seamless communication are essential pillars in today’s transport industry. With the Go4TMS customer portal, you can digitize your processes and engage customers in a simple, structured, and transparent way. By giving customers direct insight into their transport orders – and enabling them to participate actively from order entry to follow-up – you create clarity at every step. As an integrated part of the Go4TMS Transport Management System, the customer portal strengthens the relationship between transport companies and their clients.
- One central platform
With the Go4TMS customer portal, transport companies and their customers work in one unified environment, sharing the same real-time information. All transport orders are created, managed, and tracked in a single place. No more fragmented communication via email or phone. Instead, everyone gains access to one clear, reliable overview. The outcome? Less administration, fewer errors, and greater transparency – the foundation for efficient collaboration and stronger customer satisfaction.
- Easily enter transport orders yourself
Transport companies receive orders every day through email, phone calls, Excel sheets, or PDFs – each with different formats and requirements. This often leads to confusion, double entries, and unnecessary follow-up work. With the Go4TMS customer portal, that complexity disappears. Customers can easily enter transport orders themselves, directly into your system.
- Upload multiple orders at once
The Excel upload function in the customer portal allows user to create dozens of orders in a single step. After uploading, users receive a clear overview of all imported data, making missing details or errors immediately visible and easy to adjust. This enables efficient workflows without compromising accuracy or control.
- Tailored to every transport type
Whether it is container transport, distribution routes, or inland shipping, the customer portal adapts to your operations. Order forms can be customized to match your processes and your customers’ needs. You work your way – supported by a portal that evolves with your services.
- Real-time status updates
The Go4TMS customer portal gives customers instant visibility into their orders. They can see at a glance which orders are open, in progress, or completed. This eliminates countless follow-up emails and allows more time for genuine collaboration.
- One log-in for all entities
Do your customers operate multiple companies or divisions? No problem! With one single log-in, they can track all transport orders across all their entities – convenient, clear, and professional.
Are you ready to elevate your customer relationships – and discover how the Go4TMS customer portal can support more transparent, efficient, and customer-centric operations?
